Juyo
Juyo
product & Design
product & Design
Enhancing Personalized Wellness with
Data-Driven Insights
Enhancing Personalized Wellness with
Data-Driven Insights
OvervieW
Juyo is a health engagement platform that enables patients to log physical and emotional symptoms while allowing healthcare professionals to monitor and support them in real time. The system combines AI-driven nudges with expert oversight to create a continuous, adaptive coaching experience.
My role was to lead the product design efforts from the ground up, owning the experience design across both patient-facing and expert-facing applications. This included everything from the initial discovery research and system architecture to building an accessible, scalable design system, and delivering production-ready assets to engineering.
The goal was not only to create a digital product, but to build trust through thoughtful UX in a highly sensitive domain: personal health data.
OvervieW
Juyo is a health engagement platform that enables patients to log physical and emotional symptoms while allowing healthcare professionals to monitor and support them in real time. The system combines AI-driven nudges with expert oversight to create a continuous, adaptive coaching experience.
My role was to lead the product design efforts from the ground up, owning the experience design across both patient-facing and expert-facing applications. This included everything from the initial discovery research and system architecture to building an accessible, scalable design system, and delivering production-ready assets to engineering.
The goal was not only to create a digital product, but to build trust through thoughtful UX in a highly sensitive domain: personal health data.
My ROLE
Planned and conducted end-to-end UX research
Facilitated stakeholder alignment sessions and roadmap reviews
Led design sprints for core interaction flows
Created and maintained a comprehensive design system in Figma
Delivered production-ready UI and interaction specs to engineering
Actively collaborated in QA cycles to maintain design intent
My ROLE
Planned and conducted end-to-end UX research
Facilitated stakeholder alignment sessions and roadmap reviews
Led design sprints for core interaction flows
Created and maintained a comprehensive design system in Figma
Delivered production-ready UI and interaction specs to engineering
Actively collaborated in QA cycles to maintain design intent
PROBLEM
Existing wellness and health-tracking tools often fall into two categories: overly generic or clinically rigid. Patients either feel judged or disengaged, while experts face fragmented data and reactive tools.
Juyo aimed to bridge this gap by enabling:
Emotionally intelligent symptom tracking
Real-time expert dashboards for timely interventions
Adaptive AI coaching based on usage patterns
Full HIPAA-compliant workflows
PROBLEM
Existing wellness and health-tracking tools often fall into two categories: overly generic or clinically rigid. Patients either feel judged or disengaged, while experts face fragmented data and reactive tools.
Juyo aimed to bridge this gap by enabling:
Emotionally intelligent symptom tracking
Real-time expert dashboards for timely interventions
Adaptive AI coaching based on usage patterns
Full HIPAA-compliant workflows
IMPACT
By establishing a user-centered design foundation early in the product lifecycle, Juyo was able to launch its MVP with:
A validated core loop of patient symptom tracking and expert feedback
A reusable design system applied across both mobile and desktop interfaces
Measurable increases in engagement and expert response rates within 30 days of internal rollout
IMPACT
By establishing a user-centered design foundation early in the product lifecycle, Juyo was able to launch its MVP with:
A validated core loop of patient symptom tracking and expert feedback
A reusable design system applied across both mobile and desktop interfaces
Measurable increases in engagement and expert response rates within 30 days of internal rollout
Discovery & Research
Discovery & Research
Discovery & Research
Our goal in this phase was to uncover deep, contextual insights from both patients and healthcare professionals to define the right product direction. We needed to validate the real-world problems, prioritize the first version of the product, and ensure that both our AI-led interactions and data-sharing workflows aligned with legal, emotional, and clinical expectations.
Our goal in this phase was to uncover deep, contextual insights from both patients and healthcare professionals to define the right product direction. We needed to validate the real-world problems, prioritize the first version of the product, and ensure that both our AI-led interactions and data-sharing workflows aligned with legal, emotional, and clinical expectations.
Vision Board Workshop
We kicked off the project with a vision board workshop to align our team on the core values and goals of Juyo. This exercise was crucial in establishing our product's direction and ethos.
Vision Board Workshop
We kicked off the project with a vision board workshop to align our team on the core values and goals of Juyo. This exercise was crucial in establishing our product's direction and ethos.
Competitive AnalysiS
Our thorough analysis of existing health management platforms revealed several key opportunities:
Lack of holistic health integration in existing solutions
Limited use of AI for personalized insights
Poor long-term user engagement
Widespread privacy concerns among users
Competitive AnalysiS
Our thorough analysis of existing health management platforms revealed several key opportunities:
Lack of holistic health integration in existing solutions
Limited use of AI for personalized insights
Poor long-term user engagement
Widespread privacy concerns among users
Research
Research
Research
CONSUMER
I recruited 12 patients across diverse demographics and conditions (e.g., anxiety, fatigue, hypertension, PCOS) using a combination of direct outreach, pilot programs, and existing coaching platforms. Over 3 weeks, I conducted:
1:1 In-depth interviews (60–90 min)
5-day diary studies (mobile and voice memos)
Usability probes using early click-through Figma concepts
Tools Used:
Miro for synthesis
Maze to test early prototypes
Google Forms + voice diary templates for self-reporting
CONSUMER
I recruited 12 patients across diverse demographics and conditions (e.g., anxiety, fatigue, hypertension, PCOS) using a combination of direct outreach, pilot programs, and existing coaching platforms. Over 3 weeks, I conducted:
1:1 In-depth interviews (60–90 min)
5-day diary studies (mobile and voice memos)
Usability probes using early click-through Figma concepts
Tools Used:
Miro for synthesis
Maze to test early prototypes
Google Forms + voice diary templates for self-reporting
BUSINESS
I conducted contextual inquiry and interviews with:
4 wellness coaches
2 practicing psychologists
3 general practitioners using remote care dashboards
These sessions focused on:
How experts triage patient logs and decide when to intervene
What views are most effective for decision-making (per patient? per trend?)
Frustrations with current tools or communication workflows
Whiteboarding current workflows (triage → check-in → schedule call)
Cognitive walkthroughs of existing dashboards (Wellness365, BetterHelp)
Rapid prototyping sessions using dashboard sketches and prioritization cards
Time Constraints Are Real: Most coaches had <5 min to review each patient weekly.
Noise vs. Signal: They wanted key changes (e.g., “sleep dropped by 2 hours”) surfaced, not raw logs.
Multi-patient Oversight: Dashboards needed to scale across 50–100 active users.
Trust & Consent: Experts needed clear permission indicators to know what a user was comfortable sharing.
BUSINESS
I conducted contextual inquiry and interviews with:
4 wellness coaches
2 practicing psychologists
3 general practitioners using remote care dashboards
These sessions focused on:
How experts triage patient logs and decide when to intervene
What views are most effective for decision-making (per patient? per trend?)
Frustrations with current tools or communication workflows
Whiteboarding current workflows (triage → check-in → schedule call)
Cognitive walkthroughs of existing dashboards (Wellness365, BetterHelp)
Rapid prototyping sessions using dashboard sketches and prioritization cards
Time Constraints Are Real: Most coaches had <5 min to review each patient weekly.
Noise vs. Signal: They wanted key changes (e.g., “sleep dropped by 2 hours”) surfaced, not raw logs.
Multi-patient Oversight: Dashboards needed to scale across 50–100 active users.
Trust & Consent: Experts needed clear permission indicators to know what a user was comfortable sharing.
The Solution
The Solution
The Solution
Designing an Intelligent and Engaging Health Dashboard
The Juyo Health Dashboard is designed to provide users with a quick, intuitive, and engaging way to track their overall wellness across four key areas: Nutrition, Activity, Mindfulness, and Sleep. The circular wellness score wheel offers an at-a-glance view of progress, while personalized action items encourage daily habit-building. Users can easily log food, sleep, activity, and mood with simple, icon-based interactions, making health tracking seamless. The AI-powered assistant provides timely recommendations, such as optimized sleep windows, to help users stay on track. By combining visual clarity, real-time insights, and easy logging, this design reduces cognitive overload and encourages consistent engagement, making it easier for users to build and maintain healthier habits.
Designing an Intelligent and Engaging Health Dashboard
The Juyo Health Dashboard is designed to provide users with a quick, intuitive, and engaging way to track their overall wellness across four key areas: Nutrition, Activity, Mindfulness, and Sleep. The circular wellness score wheel offers an at-a-glance view of progress, while personalized action items encourage daily habit-building. Users can easily log food, sleep, activity, and mood with simple, icon-based interactions, making health tracking seamless. The AI-powered assistant provides timely recommendations, such as optimized sleep windows, to help users stay on track. By combining visual clarity, real-time insights, and easy logging, this design reduces cognitive overload and encourages consistent engagement, making it easier for users to build and maintain healthier habits.
Juyo’s intelligent tracking system seamlessly integrates AI-driven insights across sleep, activity, nutrition, and mindfulness, providing users with actionable recommendations tailored to their unique health patterns. The system analyzes real-time data to identify key areas for improvement, offering specific action points such as optimizing sleep debt, balancing workout strain, managing caloric intake, and reducing stress through mindfulness exercises. AI dynamically adjusts goals and nudges users based on their progress, ensuring that each recommendation aligns with their evolving health needs. By combining visualized health metrics, predictive analytics, and behavioral coaching, Juyo empowers users to make informed decisions and build sustainable wellness habits effortlessly.
Juyo’s intelligent tracking system seamlessly integrates AI-driven insights across sleep, activity, nutrition, and mindfulness, providing users with actionable recommendations tailored to their unique health patterns. The system analyzes real-time data to identify key areas for improvement, offering specific action points such as optimizing sleep debt, balancing workout strain, managing caloric intake, and reducing stress through mindfulness exercises. AI dynamically adjusts goals and nudges users based on their progress, ensuring that each recommendation aligns with their evolving health needs. By combining visualized health metrics, predictive analytics, and behavioral coaching, Juyo empowers users to make informed decisions and build sustainable wellness habits effortlessly.
Adaptive AI Coaching
Juyo’s AI-powered conversational interface provides a seamless, context-aware approach to health tracking and habit-building. The system intelligently adapts across three engagement levels: real-time AI logging, daily check-ins, and weekly progress adjustments, ensuring continuous user engagement and improvement.
AI-Powered Logging (Left Screen): Users can effortlessly track mindfulness activities, workouts, or nutrition through a conversational flow. AI captures time-stamped data and offers contextual prompts to ensure habit reinforcement.
Daily Check-ins (Middle Screen): The AI proactively suggests actionable reminders, such as sleep schedule optimization, helping users build consistent wellness routines. Personalized nudges encourage adherence and ensure behavioral alignment with health goals.
Weekly Goal Adjustments (Right Screen): AI dynamically analyzes user progress and offers smart goal recalibration, such as increasing step targets. This ensures an adaptive and personalized coaching experience, keeping users motivated while maintaining achievable progress.
By integrating habit tracking, intelligent reminders, and adaptive goal-setting, Juyo’s AI-driven approach transforms health management into a personalized, engaging, and proactive experience.
Adaptive AI Coaching
Juyo’s AI-powered conversational interface provides a seamless, context-aware approach to health tracking and habit-building. The system intelligently adapts across three engagement levels: real-time AI logging, daily check-ins, and weekly progress adjustments, ensuring continuous user engagement and improvement.
AI-Powered Logging (Left Screen): Users can effortlessly track mindfulness activities, workouts, or nutrition through a conversational flow. AI captures time-stamped data and offers contextual prompts to ensure habit reinforcement.
Daily Check-ins (Middle Screen): The AI proactively suggests actionable reminders, such as sleep schedule optimization, helping users build consistent wellness routines. Personalized nudges encourage adherence and ensure behavioral alignment with health goals.
Weekly Goal Adjustments (Right Screen): AI dynamically analyzes user progress and offers smart goal recalibration, such as increasing step targets. This ensures an adaptive and personalized coaching experience, keeping users motivated while maintaining achievable progress.
By integrating habit tracking, intelligent reminders, and adaptive goal-setting, Juyo’s AI-driven approach transforms health management into a personalized, engaging, and proactive experience.
Design Systems
Design Systems
Design Systems
Architected the system with modularity, accessibility, and engineering parity in mind. This allowed us to ship fast, adapt across screen sizes, maintain UI integrity under evolving scope, and ensure design governance in a high-risk, HIPAA-compliant environment.
Cross-Platform Requirements
Patient experiences would be mobile-first, while expert dashboards would live on web—both needed to feel native, but consistent.Accessibility Compliance
We anticipated WCAG 2.1 AA minimum and variable patient needs (vision impairments, motion sensitivity, cognitive load).Speed to Build
Our engineering team (React, Tailwind, Next.js) needed design deliverables that translated cleanly into code with minimal ambiguity.Future-Proofing
The system had to support evolving features like AI-generated feedback, in-clinic check-in flows, admin access roles, and eventually multi-brand deployment.
What We Built
We created a multi-surface, tokenized design system in Figma, structured across the following core foundations:
1. Token Architecture
Design tokens were organized across four abstraction layers:
Raw Tokens: Hex values, pixel values, font weights
Global Tokens: Semantic roles like
color.surface.card,space.md,font.size.bodyPlatform-Specific Tokens: Adjusted for mobile vs desktop (e.g.
font.size.body.mobilevsdesktop)Component Tokens: Encapsulated decisions like
button.primary.padding.xorinput.error.border.color
Tokens supported:
Light/Dark Mode
Future Theming
Component Libraries
I built atomic components (buttons, inputs, tags) with variants for state (default, hover, disabled, error, etc.) and responsiveness. These were composed into templates like:
Patient Daily Check-in
Expert Intervention Panel
Onboarding flows
Alert modals and nudge cards
Every component was mapped to the token structure, ensuring that swapping a theme or updating the spacing scale never required detaching or refactoring designs.
Empowering Experts
Empowering Experts
Empowering Experts
Intelligent Health Tracking & AI-Powered Insights
Juyo’s intelligent health tracking system enables professionals to monitor, assess, and guide their clients with AI-driven insights across sleep, activity, nutrition, and mindfulness.
AI-Generated Health Summaries: The system provides daily and weekly insights on client behaviors, including sleep trends, activity consistency, and nutrition intake.
Biomarker & Wearable Data Integration: Juyo pulls in biometric data (e.g., glucose levels, stress markers) and wearable metrics to offer a holistic view of a client’s well-being.
Predictive Health Analysis: AI-powered tracking predicts potential health risks and suggests interventions, helping professionals proactively guide their clients toward healthier habits.
In-Platform Video Consultations: Professionals can seamlessly conduct virtual health check-ins, review insights, and provide tailored recommendations within the same platform.
Why it matters: Juyo transforms passive health monitoring into an active coaching system, ensuring clients receive real-time, data-driven recommendations tailored to their unique wellness journey.
Intelligent Health Tracking & AI-Powered Insights
Juyo’s intelligent health tracking system enables professionals to monitor, assess, and guide their clients with AI-driven insights across sleep, activity, nutrition, and mindfulness.
AI-Generated Health Summaries: The system provides daily and weekly insights on client behaviors, including sleep trends, activity consistency, and nutrition intake.
Biomarker & Wearable Data Integration: Juyo pulls in biometric data (e.g., glucose levels, stress markers) and wearable metrics to offer a holistic view of a client’s well-being.
Predictive Health Analysis: AI-powered tracking predicts potential health risks and suggests interventions, helping professionals proactively guide their clients toward healthier habits.
In-Platform Video Consultations: Professionals can seamlessly conduct virtual health check-ins, review insights, and provide tailored recommendations within the same platform.
Why it matters: Juyo transforms passive health monitoring into an active coaching system, ensuring clients receive real-time, data-driven recommendations tailored to their unique wellness journey.
Seamless Access, Smart Client Management, and Intelligent Health Tracking in Juyo
Juyo's professional platform is designed to streamline client management, enhance accessibility, and empower experts with AI-driven health insights. The platform bridges the gap between users and health professionals through a secure, data-driven, and intuitive system, making health monitoring more efficient and actionable.
Seamless Access, Smart Client Management, and Intelligent Health Tracking in Juyo
Juyo's professional platform is designed to streamline client management, enhance accessibility, and empower experts with AI-driven health insights. The platform bridges the gap between users and health professionals through a secure, data-driven, and intuitive system, making health monitoring more efficient and actionable.
Effortless and Secure Access
Juyo ensures hassle-free onboarding and seamless data sharing between users and health professionals.
QR Code & Code-Based Access: Clients can securely share their health data with professionals by simply scanning a QR code or entering a six-digit verification code, ensuring a frictionless experience.
No Account Requirement: Clients don’t need to create an account to share their data—an efficient approach for quick consultations and real-time insights.
Email Verification for Added Security: A secondary verification mechanism via email ensures the highest level of security and privacy for sensitive health information.
Why it matters: This approach eliminates complicated login processes, allowing professionals to quickly access client health metrics without unnecessary barriers.
Effortless and Secure Access
Juyo ensures hassle-free onboarding and seamless data sharing between users and health professionals.
QR Code & Code-Based Access: Clients can securely share their health data with professionals by simply scanning a QR code or entering a six-digit verification code, ensuring a frictionless experience.
No Account Requirement: Clients don’t need to create an account to share their data—an efficient approach for quick consultations and real-time insights.
Email Verification for Added Security: A secondary verification mechanism via email ensures the highest level of security and privacy for sensitive health information.
Why it matters: This approach eliminates complicated login processes, allowing professionals to quickly access client health metrics without unnecessary barriers.
Benefits for Health Professionals
Holistic Patient View: Gain a comprehensive understanding of patient health beyond isolated visits.
Data-Driven Decisions: Leverage AI insights to make more informed treatment decisions.
Proactive Care: Identify potential health issues before they become serious.
Efficient Consultations: Access all relevant patient data in one place for more productive appointments.
Personalized Care Plans: Tailor recommendations based on individual patient data and AI insights.
Juyo’s secure access, smart client management, and intelligent tracking create a cohesive ecosystem where health professionals, AI, and clients work together to drive better health outcomes. By eliminating friction in data access, enabling proactive coaching, and integrating predictive analytics, Juyo sets a new benchmark for AI-powered personalized wellness management.
Benefits for Health Professionals
Holistic Patient View: Gain a comprehensive understanding of patient health beyond isolated visits.
Data-Driven Decisions: Leverage AI insights to make more informed treatment decisions.
Proactive Care: Identify potential health issues before they become serious.
Efficient Consultations: Access all relevant patient data in one place for more productive appointments.
Personalized Care Plans: Tailor recommendations based on individual patient data and AI insights.
Juyo’s secure access, smart client management, and intelligent tracking create a cohesive ecosystem where health professionals, AI, and clients work together to drive better health outcomes. By eliminating friction in data access, enabling proactive coaching, and integrating predictive analytics, Juyo sets a new benchmark for AI-powered personalized wellness management.
Learnings & Takeaways
Seamless Accessibility is Key to User Adoption
Simplifying onboarding and data sharing through QR codes, one-time codes, and email verification removed friction, making it easier for users and health professionals to connect instantly without complex account setups.AI-Driven Personalization Enhances User Engagement
Leveraging predictive analytics and intelligent coaching, Juyo adapted to users' unique health patterns, offering dynamic recommendations that improved adherence to wellness routines. Context-aware AI check-ins helped users stay on track without feeling overwhelmed.A Unified System Streamlines Health Management
Juyo successfully integrated client management, health tracking, communication, and real-time coaching into a single, cohesive ecosystem, reducing the need for multiple disconnected platforms and improving efficiency for health professionals.Multi-Tiered Interactions Create Sustainable Behavior Change
A combination of real-time AI logging, daily habit tracking, and weekly goal adjustments ensured consistent user engagement while allowing for gradual, personalized habit formation that felt natural rather than forced.Data Transparency Builds Trust
Providing clear, visualized health insights—from sleep trends to biomarker analysis—helped users understand their progress, reinforcing positive behavior change and empowering them to make informed decisions.Integrated Communication Strengthens Retention
The ability for coaches and professionals to interact with clients via chat, video calls, and direct feedback loops improved accountability and trust, making the platform feel more like a personalized health companion rather than a passive tracker.Scalability & Automation Reduce Operational Overhead
By implementing automated health reports, AI-driven goal adjustments, and real-time health risk detection, Juyo reduced manual interventions, enabling health professionals to manage more clients efficiently while maintaining high-quality care.
Final Takeaway
Juyo redefines AI-powered health management by blending intelligent automation, real-time insights, and human-centric coaching into an intuitive, engaging, and scalable wellness ecosystem. The project highlights the power of seamless access, personalized coaching, and data-driven decision-making, proving that technology can empower users and professionals alike in achieving sustainable health outcomes.
Learnings & Takeaways
Seamless Accessibility is Key to User Adoption
Simplifying onboarding and data sharing through QR codes, one-time codes, and email verification removed friction, making it easier for users and health professionals to connect instantly without complex account setups.AI-Driven Personalization Enhances User Engagement
Leveraging predictive analytics and intelligent coaching, Juyo adapted to users' unique health patterns, offering dynamic recommendations that improved adherence to wellness routines. Context-aware AI check-ins helped users stay on track without feeling overwhelmed.A Unified System Streamlines Health Management
Juyo successfully integrated client management, health tracking, communication, and real-time coaching into a single, cohesive ecosystem, reducing the need for multiple disconnected platforms and improving efficiency for health professionals.Multi-Tiered Interactions Create Sustainable Behavior Change
A combination of real-time AI logging, daily habit tracking, and weekly goal adjustments ensured consistent user engagement while allowing for gradual, personalized habit formation that felt natural rather than forced.Data Transparency Builds Trust
Providing clear, visualized health insights—from sleep trends to biomarker analysis—helped users understand their progress, reinforcing positive behavior change and empowering them to make informed decisions.Integrated Communication Strengthens Retention
The ability for coaches and professionals to interact with clients via chat, video calls, and direct feedback loops improved accountability and trust, making the platform feel more like a personalized health companion rather than a passive tracker.Scalability & Automation Reduce Operational Overhead
By implementing automated health reports, AI-driven goal adjustments, and real-time health risk detection, Juyo reduced manual interventions, enabling health professionals to manage more clients efficiently while maintaining high-quality care.
Final Takeaway
Juyo redefines AI-powered health management by blending intelligent automation, real-time insights, and human-centric coaching into an intuitive, engaging, and scalable wellness ecosystem. The project highlights the power of seamless access, personalized coaching, and data-driven decision-making, proving that technology can empower users and professionals alike in achieving sustainable health outcomes.
More Works SEE ALSO
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